Capability 03
Systems Integration & Data
We make products, platforms and business systems work as one: the architecture, the interfaces and the data flows between the systems a business already runs and the ones it is adding.
When this work is needed
The situations that bring a business to this capability.
- Product data, production data, customer data and service data live in separate systems and are reconciled by hand.
- A new platform or connected product has to exchange data with the ERP, the CRM and the production systems without breaking any of them.
- Telemetry arrives from the field but never reaches the people and systems that could use it.
- A legacy system holds the records the business depends on, and it has to keep working while new systems are built around it.
What we engineer
- 01Systems architecture
- A written map of the systems, their responsibilities and the data that moves between them, with the ownership of each record made explicit before any interface is built.
- 02Integration interfaces
- APIs, events and file exchanges between platforms, ERP, CRM, production and service systems, each with a defined contract, error handling and reconciliation.
- 03Telemetry and data pipelines
- Pipelines that take device and machine data from ingest to storage to the operational views and business systems that need it, with the transformations recorded.
- 04Data platforms and analytics
- Operational data models, reporting and analytics built on the integrated data, so that the numbers the business runs on come from one reconciled source.
Technical scope
The scope of a project is agreed in writing before work starts. These are the areas this capability normally covers.
- Systems and integration architecture
- API design and integration
- ERP, CRM and production-system integration
- Device-to-cloud and telemetry pipelines
- Identity and access across systems
- Legacy-system integration and migration
- Data platforms, operational data and analytics
- Third-party platform integration
Constraints we design for
- Systems in service
- The ERP and the production line do not stop for an integration project. Interfaces are introduced alongside what exists and switched over deliberately.
- Ownership of records
- Every field has one system of record. Integrations copy, they do not compete, and conflicts are surfaced rather than silently resolved.
- Vendor boundaries
- Third-party platforms change on their own schedule. Contracts are versioned and monitored so a vendor change is detected, not discovered.
Where it applies
Sectors whose systems this capability is engineered for.
- Advanced Manufacturing
The digital lifecycle of a manufactured product: configuration, production data, connected equipment and the systems that serve it after sale.
- Industrial IoT
Sensors, gateways, edge systems and telemetry feeding operational platforms and the business systems around them.
- Financial Services & Fintech
High-integrity specialist platforms, data flows and operational systems in environments where records have to be exact.
- Aerospace & Aviation
Systems where reliability, integration, operating constraints and distributed data all matter at once.
Related capabilities
04
Custom Operational Systems
Software engineered around specialist operations where generic platforms do not fit.
- Workflow systems
- Production and service
- Field operations
02
Digital Products & Platforms
Engineer the digital product around the physical product, customer or operation.
- Customer platforms
- Dealer portals
- Configurators
01
Connected Products
Turn physical products into connected digital products.
- Telemetry
- Remote monitoring
- Device-to-cloud
Discuss a project
If a product, operation or business system spans devices, software, data and real-world constraints, we can help define and engineer the system around it.